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Does Your Doctor Respect You
Doctor’s are great sources of information. They are good at decision-making when they are presented with your common health issues. They are great at emergency situations. They are vital to our communities…
What doctor’s are not good at is respecting you.
The Waiting Room
I was not very good at taking Aidalyn to her well baby check-ups. I think we made it to 2 total? Since we aren’t vaccinating the girls yet, there was really no point to expose her to more germs at the doctor’s office.
With Annaleigh, I decided I was going to try to go a few more times. We were seeing a new doctor and I wanted to establish a good relationship just in case we did need to see her during a sick time.
We went at 1 weeks and 2 weeks. Saw the doctor again at 2 months and our latest 4 month appointment. Or should I say disappointment.
I only have 2 kids… but I don’t like to take both of them to the doctor at the same time by myself. So, I scheduled Annaleigh’s 4 month check up on Columbus day so Adam could go with me.
The doctor’s office called the Friday before my Monday appointment and confirmed my time. “Great!” I thought. “We’ll be there for about an hour, then we can go explore on our day off as a family…”
When we checked in, we weren’t told anything particular. So we just walked to the well baby area and took a seat. We saw patient after patient being called back… but we just sat there… for 45 minutes… with no update, no “I’m sorry you are having to wait.” And this is with an almost 3 year old and 4 month old (Who, now, needs her nap!).
After 45 minutes… or close to an hour. I look at Adam and say “I’m leaving.” He agrees and is as upset about the whole situation as I am.
We go to the front desk and tell them that we are leaving. They ask if they should go check with the doctor to see what her status is for when she would be ready for us. The receptionist comes back and says that the doctor told her it is going to be a few minutes before she can see us…
So we left.
They never called us to tell us they were sorry for the confusion or waiting… It was just expected that we should wait. Even with an appointment, we are on their schedule.
The only thing that I ask of them is that they could have told us when I checked in that they were running far behind schedule and that since it is just a well baby visit we have the choice to reschedule or to wait…
You are paying your doctor for a service.
In any other service based, appointment based environment… the customer comes first. A restaurant gives you a wait time, a salon will tell you “It will be a few minutes.”
Why do doctors think they can abuse that?
Needless to say, I’m probably not going back for a well baby check-up.
Not Just Pediatricians.
I waited once over 2 hours to see my gynecologist with an appointment as well… not cool people! I realize emergencies happen and doctor’s do have patients to see. My only request is to be informed if they are running behind.
This is one reason I prefer a midwifery type of care and the care I receive from my naturopath. It is more personal from the beginning and I am always called or informed if they are running behind and need to come in later or reschedule completely.
Tomorrow we are going to look at how doctor’s respect for their patients carries into the exam room.
If you are a medical professional, why is it that the patient’s time isn’t respected?
If you are a patient, what positive or negative experiences have you had with doctors respecting you?